1. What methods of payment do you accept?

We currently accept the following payment methods:

DIRECT DEPOSIT:

BSB: 083590
Account number: 517766738
Account Name: PURPLE PUMPKIN
Bank Name: National Australia Bank

Please use your order number and name as "Payment Reference", there is NO NEED to email us. DO NOT use common words like baby clothes, suit, etc, as a word like this will not assist in identifying your payment.

CREDIT CARDS:

Visa (Preferred to speed up your order)

Master Card (Preferred to speed up your order)

American Express is NOT supported (except through Paypal)

IMPORTANT: PurplePumpkin credit card purchases will be displayed as PurplePumpkin on your credit card statement.

PAYPAL:

Please choose Paypal payment option at checkout.

MONEY ORDER / CHEQUE:

Money Orders and Cheques to be addressed and mailed to:

Purple Pumpkin Children Wear
352 Princes Highway Shop 103
Fountain Gate Shopping Center
Fountain Gate, VIC - 3805
Australia

Please note that orders by cheque are not processed until the funds have cleared which may take up to five working days.

We are unable to accept COD or Paymate. We are also unable to accept international cheques and Western Union money orders.

2. Will I receive a tax invoice or receipt with my purchase?

If you require a tax invoice please email us with your full name or business name and we will issue a tax invoice to you. Please print this invoice & retain it as your proof of purchase for any future warranty claims, where applicable.

3. Do the prices include GST?

Yes, all our prices are GST inclusive.

4. Where do my Credit Card details get stored?

Your credit card details are processed on our secure web server. For your security, we only store your credit card number until we've processed the payment for your order. Normally, as payment processing occurs at the time of checkout, we will only hold your credit card number for a matter of seconds. For this reason, we may require your credit card details every time you order from us.

For peace of mind, you'll be also glad to know we use 128 bit SSL security certificates to protect all information on our server.

5. How much time do I have to make payments?

Payment by Direct Deposit (Bank Deposit) should be made within 3 days. For cheques/money order payments we allow a maximum of 7 days. If you require a little more time please contact us and we will attempt to accommodate your request.